Raeburn Christie Clark & Wallace (RCCW) is still closely monitoring the Coronavirus outbreak and from the beginning of the pandemic we have been following the advice issued by the UK and Scottish Governments.
The health and wellbeing of our staff, clients and other contacts is our priority and will remain so.
All of our offices have been closed to public access since the original lockdown on 23 March last year, and at the present time our offices remain closed to the public, but we remain fully open for business.
We recommenced our property services, including sales valuations and property viewing appointments, in July last year and at the present time property sales valuations, viewings and house moves are still permitted subject to social distancing guidelines and subject to strict COVID protocols which we have in place. More information about our new practices can be found here for valuation visits and here for property viewings.
Appointments for any of our services, including property sales and purchases can be made over the telephone or via email, our contact details are listed here:
Aberdeen: 01224 332400 firstname.lastname@example.org
Banchory: 01330 822931 email@example.com
Ellon: 01358 720777 firstname.lastname@example.org
Inverurie: 01467 629300 email@example.com
Stonehaven: 01569 762947 firstname.lastname@example.org
Union Street: 01224 564636 email@example.com
We understand that clients will be concerned to know that their affairs are being managed, and RCCW are committed to continuing our highly regarded service to the extent possible in these most difficult and challenging circumstances.
Our staff are working remotely, and we are aiming to provide as normal a service as is possible given current Scottish Government guidance and the instruction for everyone to remain at home wherever possible.
While there is still no public access to our offices, our staff will be able to assist you via telephone or online meetings, and where necessary paperwork will be sent to you for review and approval. In most instances paperwork can now be digitally authorised, and where that is not the case we will put in place appropriate measures for signing and handover of documents.
For all current work we recommend you continue to liaise with your usual RCCW contact either by email or telephone. A full list of all our staff contacts can be found here.
If you have a new enquiry, we can be contacted at firstname.lastname@example.org, if you have a property related enquiry please contact us at email@example.com. We will respond as soon as possible, but we ask our clients to bear with us as the current working arrangements we are meantime required to endure may mean some delays to our usual levels of service and response times.
With Government advice being updated regularly, we will amend this statement from time to time to reflect the ever changing environment. In line with the current Scottish Government Guidance we are not in a position to re-open our offices to the public, but rest assured as soon as we can do so we shall. Updates to this effect will be provided by our digital channels - Facebook, Twitter and our website.