raeburn christie clark&wallace solicitors & estate agents

New guidance for residential property valuation and viewing visits

As Scotland moves further into Phase 2 of the Scottish Government's route map and lockdown restrictions begin to ease we will be resuming our property services from 1 July 2020.  In order to protect the safety and well-being of our staff and customers we have set out guidance to be followed when we  are visiting your property to conduct a valuation  or a viewing.   These are detailed below.

When visiting your property to undertake a valuation


You will

  • Confirm whether you or any family member has had Covid 19 symptoms.
  • Confirm if you are/have been shielding/vulnerable.
  • Confirm if you have completed the required period of isolation if you have had Covid 19 or any of its symptoms.
  • Open all doors in the property including any meter or boiler cupboards.
  • Sanitise/disinfect your property before and after our visit.
  • Inform us if you develop Covid 19 symptoms between making your appointment and our arrival so that the appointment can be rescheduled.
  • Ensure that any pets are not inside the property while the valuation is taking place.

We will

  • Wear a face mask and gloves.
  • Ask any queries outside of the property or in a well ventilated room and keep to the appropriate 2m distance.
  • Keep touching of surfaces to a minimum.
  • Wash/clean our hands before and after visiting your property.
  • Inform us if you develop Covid 19 symptoms between making your appointment and our arrival so that the appointment can be rescheduled.
  • Ensure that any pets are not inside the property while the valuation is taking place.

When viewing a property

 

You will

  • Wear a face mask and disposable gloves.
  • Inform us in advance if you are feeling unwell, or have been in contact with anyone displaying Covid 19 symptoms and we will reschedule the appointment.
  • Keep touching of surfaces to a minimum.
  • Ensure that there is no physical contact during the viewing.

We will

  • Open all doors in the property prior to the viewers’ arrival to reduce contact with surfaces.
  • Open some windows to allow adequate ventilation.
  • Turn on any lights in any dark rooms.
  • Open any cupboard doors for inspection.
  • Wear PPE (including shoe coverings where appropriate) while in the property,  and will remain in a different part of the property or keep the appropriate 2m distance.
  • Should anyone develop any Covid 19 symptoms between the viewing being booked and taking place, it will be rescheduled to a time when it is safe to proceed.
  • Ensure that any pets are not inside the property while the viewing is taking place.
  • Wash/clean our hands before and after each viewing.

If you would like help with any of the above, please do not hesitate to contact one of property team.

Tel:      01224 564636
Email: property@raeburns.co.uk